
Beginning today, Oct. 22, 2020, a temporary final payment extension was added to Disney Cruise Line sailings through May 31, 2021. In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through May 31, 2021.
A SeaMail about this will be going out today. Below is a sample of the message being sent.
Also, don’t forget that bookings are now open for early 2022 sailings, including popular Hawaiian cruises and other favorite destinations in the Bahamas, Caribbean and Mexico! More info >>
SAMPLE GUEST EMAIL
Dear [Guest who booked through a travel agent],
All of us at Disney Cruise Line continue to think of you and your family. We realize these are uncertain times for many of our Guests, and want to let you know we’ve temporarily modified our final payment and cancellation policies to provide you with greater flexibility.
For sailings through May 31, 2021, we are temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories. This means that those Guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation. Onboard cruise activities can be scheduled within your Castaway Club booking window once final payment is received.
In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through May 31, 2021, as described below.
Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
60 days or more No fee
59 – 45 days Deposit per Guest
44 – 30 days 50% of vacation price per Guest
29 – 15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises 6 Nights or More (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
60 days or more No fee
59 – 56 days Deposit per Guest
55 – 30 days 50% of vacation price per Guest
29 – 15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Suites and Concierge Staterooms
Days Prior to Vacation Commencement Date Fee Amount
60 days or more Deposit per Guest
59 – 56 days 50% of vacation price per Guest
55 – 30 days 75% of vacation price per Guest
29 days or less 100% of vacation price per Guest
Categories with Restrictions
Reservations for Inside, Outside or Verandah Categories with Restrictions remain nonrefundable and nontransferable.
These temporary changes are in addition to our Cruise Date Flexibility Option that already allows Guests the flexibility to change their sail date up to 15 days prior to departure for any cruise booked by November 30, 2020 for scheduled sailings on or before May 31, 2021. Additional details on the Cruise Date Flexibility Option can be found on our website at DisneyCruise.com.
We look forward to welcoming you aboard for your sailing and hope that this added flexibility is helpful.
Sincerely,
The Cast & Crew
Disney Cruise Line
To book your next 2021 or 2022 Disney Cruise Line vacation, please send us an email at [email protected] or fill out a quote request.
Source: Disney Destinations
